Wallem provides full port agency services from pre-arrival preparations, in-port support through to post-departure reporting. Our team works to fully understand the customer requirements and have strong relationships with all stakeholders required for a successful port call. Combining our local knowledge with well-established processes, we are always ready when you need us.
We understand the complexity with handling out of gauge cargoes. Our team can help coordinate the entire operation from the inception right the way through to completion.
Cargo Booking Agency
Wallem’s cargo booking agency takes care of everything right across the board. Our dedicated sales team drives all communication channels to ensure that you maximise on every opportunity. The team also offer a range of specialty market analysis for trade specific owners.
Cruise Ship Agency
Being the leading cruise ship agent in Asia and couple that with a unique global presence gives us a platform to promote and advocate for the sector.
We understand that each cruise ship possesses unique challenges dependent on a host of ship specific requirements, berth availability and weather conditions.
Every call is therefore planned with the customer and in close collaboration with relevant authorities and services provider, play a pivotal role in helping cruise lines navigate complex applications and approvals procedure and to provide.
Given our size and heritage, we pride ourselves on having excellent relationships with all key stakeholders throughout the cruise industry
Wallem prides itself on understanding the increasingly complex nature of bunker supplies. We ensure that all pre-arrival arrangements are completed on schedule and continually keeps bunker suppliers, port authorities, pilots and other stakeholders in the loop.
Navy Husbandry Agency
Wallem’s specialist husbandry agency for naval vessels operates in line with the strict compliance and vetting procedures necessary for the transparent coordination of services to visiting vessels. It provides round-the-clock support, working in close cooperation with local defence offices and consulates, to ensure the cost-effective mobilisation and demobilisation of equipment.
Wallem represents several P&I Clubs in Asia, offering invaluable practical knowledge of shipping regulations and practices in each port. Our P&I experts are on hand to provide direct and immediate assistance in the event of an incident or casualty.